The 5 D’s to Resolve Personal Conflicts

Friday, October 24th, 2008

Conflict conversations often go wrong when the two parties disengage too soon. As Daniel Dana, author of Conflict Resolution, says; people often don't "argue" long enough because of a hard-wired behavioral approach commonly known as the "fight-or-flight" response. This natural response can serve us well as a protection from physical ...

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Common Small Talk Mistakes You Need To Be Aware Of

Monday, May 19th, 2008

Small talk, for many people, can be a difficult undertaking, whereas for others it's as easy as tying their shoes. Of all the conversational styles however, mundane conversation is the most difficult to negotiate. What do I talk about? This is the basic question we ask ourselves when first meeting ...

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